Citi Benefits Handbook
Choosing In-Network Providers
The Choice Plan is administered by Aetna and Anthem BlueCross BlueShield. When you enroll in the Choice Plan, you may request a provider directory that lists doctors and other providers who belong to the network.
- Aetna: www.aetna.com; select the Aetna Open Access, Choice POS II Open Access Plan, or call 1 (800) 545-5862.
- Anthem BlueCross BlueShield: www.anthem.com/livewell; to access a network.
Note: Before visiting an in-network provider, contact him or her to confirm participation in your plan's network. Provider lists are kept as current as possible, but changes can occur between the time you review the list of providers and the start of your coverage.