Citi Benefits Handbook
Choice Plan at a Glance
Note: For in-network covered expenses, the plan pays a percentage of discounted rates, while for out-of-network charges, the plan pays a percentage of the maximum allowed amount (MAA). See the Glossary section for a definition of MAA, which is sometimes referred to as "Recognized Charges."
Type of Service
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In Network
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Out of Network
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Annual deductible (in-network and out-of-network combined)
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Individual
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$500
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$1,500
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Maximum per family
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$1,000
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$3,000
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Annual medical out-of-pocket maximum (includes medical deductible, medical coinsurance and medical copays; in-network and out-of-network combined)
Note: There is a separate annual out-of-pocket maximum for prescription drugs.
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Individual
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$3,000
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$6,000
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Maximum per family
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$6,000
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$12,000
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Lifetime maximum
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None
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None
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Professional care (in office)
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PCP visits
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80% after deductible2
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60% of MAA after deductible 2
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Specialist visits
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80% after deductible 2
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60% of MAA after deductible2
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Allergy treatment
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80% after deductible 2 for the first office visit; 100% for each additional injection if office visit fee is not charged
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60% of MAA after deductible 2
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Preventive care (subject to frequency limits)
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Well-adult visits
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100%, not subject to deductible
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100% of MAA, not subject to deductible, up to $250 combined maximum; 1 then covered at 60% of MAA, not subject to deductible
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Well-child visits
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100%, not subject to deductible
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100% of MAA, not subject to deductible, up to $250 combined maximum; 1 then covered at 60% of MAA, not subject to deductible
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Routine cancer screenings
(Pap smear, mammography, sigmoidoscopy, colonoscopy, PSA screening)
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100%, not subject to deductible
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100% of MAA, not subject to deductible, up to $250 combined maximum; 1 then covered at 60% of MAA, not subject to deductible
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Adult and child routine immunizations
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100%, not subject to deductible
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60% of MAA, not subject to deductible
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Contraceptive devices
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100%, not subject to deductible, for diaphragms and Mirena, an implantable device, and at least one in each category of the other applicable forms of contraception in the FDA Birth Control Guide that are not covered under the Citi Prescription Drug Program (see "Preventive Care"). All other implantable devices will be covered at 80% after deductible. 2
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60% of MAA after deductible 2
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Voluntary sterilization
(including tubal ligation, sterilization implants and surgical sterilizations)
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100%, not subject to deductible. Male sterilization services (e.g., vasectomies) and abortions are covered at 80% after deductible. 2
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60% of MAA after deductible 2
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Routine care (subject to frequency limits)
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Routine vision exams
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100%, not subject to deductible, limited to one exam per calendar year
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100% of MAA, not subject to deductible, up to $250 combined maximum; 1 then covered at 60% of MAA, not subject to deductible. Limited to one exam per calendar year.
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Routine hearing exams
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100%, not subject to deductible, limited to one exam per calendar year
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100% of MAA, not subject to deductible, up to $250 combined maximum; 1 then covered at 60% of MAA, not subject to deductible. Limited to one exam per calendar year.
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Hospital (inpatient and outpatient services)
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Semiprivate room and board, doctor's charges, lab, X-ray, radiology and surgical care
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80% after deductible;2 precertification is required for hospitalization and certain outpatient procedures
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60% of MAA after deductible; 2 precertification is required for hospitalization and certain outpatient procedures
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Anesthesia
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80% after deductible 2
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60% of MAA after deductible 2
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Non-routine outpatient
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Lab, X-ray and radiology
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80% after deductible; 2 precertification is required for certain outpatient procedures
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60% of MAA after deductible; 2 precertification is required for certain outpatient procedures
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Maternity care
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Physician office visit
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60% of MAA after deductible 2
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Hospital delivery
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Emergency care (no coverage if not a true emergency)
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Hospital emergency room
(includes emergency room facility and professional services provided in the emergency room)
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Emergency Transportation Services (no coverage when used as routine transportation to receive inpatient or outpatient services)
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Ambulance
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Urgent care center/Walk-In clinic
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Urgent care facility
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80% after deductible 2
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80% of MAA after deductible 2
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CVS MinuteClinic and HealthHub
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100% for immediate treatment of minor health conditions, such as ear infections or rashes (associated lab tests and prescriptions will be covered at standard cost). See the Prescription Drug section for details about the cost of filling prescription medications.
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n/a
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Outpatient short-term rehabilitation
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Physical or occupational therapy 3
(All therapy visits are reviewed for medical necessity. PT/OT therapy visits are combined with a 60-visit per-year maximum. Additional visits may be approved.) This limit applies to in-network and out-of-network services combined.
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Speech therapy 3
(90-visit per-year maximum. Additional visits may be approved.) This limit applies to in-network and out-of-network services combined.
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Chiropractic therapy 3
(medically necessary), up to 20 visits per year for in-network and out-of-network services combined
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80% after deductible 2
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60% of MAA after deductible 2
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Other services
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Durable medical equipment
(includes orthotics/ prosthetics and appliances)
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80% after deductible 2
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60% of MAA after deductible 2
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Private-duty nursing and home health care
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80% after deductible, 2 limited to 200 visits annually for in-network and out-of-network services combined; precertification required
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60% of MAA after deductible, 2 limited to 200 visits annually for in-network and out-of-network services combined; precertification required
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Hospice
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80% after deductible; 2 precertification required
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60% of MAA after deductible; 2 precertification required
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Skilled nursing facility
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80% after deductible 2 (limited to 120 days annually for in-network and out-of-network services combined); precertification required
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60% of MAA after deductible 2 (limited to 120 days annually for in-network and out-of-network services combined); precertification required
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Infertility treatment
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Prescription drugs (see the Prescription Drugs section)
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Mental health and substance abuse (see "Mental Health/Substance Abuse" )
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1 Combined maximum benefit applies to well-adult visits, well-child visits, routine cancer screenings, routine hearing and routine vision. The maximum is measured on a calendar-year basis.
2 The plan will pay this percentage of the cost after you first pay the full deductible of the plan. The deductible can be paid with after-tax dollars, such as by cash or check, or with before-tax dollars if you have available funds in a Health Care Spending Account (HCSA).
3 Visit limit is not applicable when there is a diagnosis of mental health, behavioral health or substance abuse, including Autism Spectrum Disorder.
These tables are intended as a brief summary of benefits. Not all covered services, exclusions and limitations are shown. For additional information and/or clarification of benefits, see "Covered Services and Supplies" and "Exclusions and Limitations."
The Choice Plan is self-insured; therefore, Citi pays the claims incurred. The Choice Plan is not subject to state laws.
You have the freedom to choose your doctor or health care facility when you need health care. How that care is covered and how much you pay for your care out of your own pocket depend on whether the expense is covered by the plan and whether you choose a preferred provider or a non-preferred provider. Using preferred providers (in-network providers) saves you money in two ways. First, preferred providers charge special, negotiated rates, which are generally lower than the maximum allowed amounts (MAA). Second, the level of reimbursement for many services is higher when using preferred providers. Citi plans only cover services that are deemed medically necessary.
You must meet a deductible before the plan will pay benefits. Both in-network and out-of-network services will apply to meeting the deductible. Precertification is required before any inpatient hospital stay and certain outpatient procedures.