Citi Benefits Handbook
Important Privacy Information About the My Total Compensation and Benefits Website
- You will need a user ID and password to log on to the website.
- Keep in mind that your password can be used to access your personal account information and request transactions such as withdrawals and distributions. It is also your legal signature for all Plan transactions, so you are responsible for maintaining the confidentiality of that information. You should verify that your email address and mailing address on file are up to date, especially if you recently moved or were divorced or separated from your spouse. This is important to protect your privacy because Plan communications, including but not limited to, account statements, legally required communications and confirmation statements, may be emailed to you or mailed to the mailing address on file with the Plan.
- You may manage how communications from the Plan are sent to you by logging into the Your Benefits Resources (YBR) website through My Total Compensation and Benefits at www.totalcomponline.com. Once on YBR, select "My Profile" on the right of the top blue banner. Go to "Manage Communications." There you can elect to receive certain communications by text message, email or regular mail.
- When accessing the website from outside of the Company's intranet, be sure to follow the following tips for safe computer use:
- Use a personal firewall — Many internet service providers offer this feature. A personal firewall protects your home computer against unauthorized access.
- Beware of malware infection with drive-by download — Drive-by downloads (the unintentional download of a virus or malicious software (malware)) may happen when visiting a malicious or vulnerable website, viewing an email message or by clicking on a deceptive pop-up window. Malware is malicious software installed on your computer that has a harmful intent that can, for example, capture your login passwords and other personal data. Examples of malware include software such as spyware, adware, viruses, etc. The best way to protect yourself from malware is to exercise caution before installing programs on your computer or opening email attachments. Here are some precautions that are important to take:
- Only install applications and software from well-known companies you trust.
- Make sure your computer is cleansed from viruses/spyware and has up-to-date anti-virus and anti-spyware software installed.
- Keep your operating system and browser current with the latest security updates and patches.
- Install trustworthy anti-virus, anti-spyware and malware detection software — The best defense against computer and mobile device attacks is preventive software. You will need to update the software regularly to guard against new risks, so download updates from your provider as soon as they are available. Or, set the software to update automatically. Many vendors offer automatic updates.
- Use a pop-up blocker — Set your browser preferences to block pop–ups. Pop-ups can contain inappropriate content or have malicious intentions.
- When conducting financial transactions, make sure to use a trusted computer. In addition, here are some guidelines for transacting safely away from home:
- Only use wireless networks you trust — Networks in Internet cafés, hotels, and libraries are usually not secure and are easy to tamper with. Even if they provide you with a password, that does not guarantee a secure connection. You should avoid using any public computers for financial transactions.
- Avoid using a public or shared computer for personal transactions — Anyone who uses the computer after you and visits the same websites can sign on to your accounts. After you sign off, select the option to "Remove a user", if that option is available. Also, make sure to clear the Internet history and any cookies stored.
- Review the Department of Labor's "Online Security Tips," which includes additional suggestions for protecting your privacy, at https://www.dol.gov/sites/dolgov/files/ebsa/key-topics/retirement-benefits/cybersecurity/online-security-tips.pdf.