Citi Benefits Handbook
Care Management is available to you and your dependents under the Aetna program. Aetna's Care Management program is focused on supporting all aspects of your care needs. You can speak with a nurse to support a whole range of issues such as diabetes, heart disease, cancer, low back pain and digestive conditions. Care Management can help you to:
  • Manage your condition;
  • Lower your risks for new conditions;
  • Work better with your doctor;
  • Take your medicine safely; and
  • Connect you with other resources available from both Citi and Aetna.
If you enroll in the Care Management program upon invitation, you will work directly with an Aetna nurse, who acts as a personal Advocate to you and your family. Depending on your situation, you may receive a call, text or letter from Aetna inviting you to participate.