Citi Benefits Handbook
Health Plan Claims with Optum Financial
Each time a claim is submitted to your health plan from a health care provider, Optum Financial receives the claim electronically from the plan. (Note: Electronic submission is not provided from the HMOs.) If there is no Optum Financial payment card swipe with a matching dollar amount on record, Optum Financial will load the claim into your account to be taken into consideration for future payment card transactions.
Visit the Optum Financial website through My Total Compensation and Benefits at to review your claims information and process reimbursements.