Citi Benefits Handbook
The Live Well at Citi Program
The Live Well at Citi Program is designed to help you and your family to improve your health. The program provides tools and resources to help you manage your health care and help you achieve your health goals.
As an incentive to participate in the program, you can also earn valuable Live Well Rewards, either in the form of reductions to your medical premiums or gift cards, or both — depending on whether you are enrolled in a Citi medical plan (details below).
Earn Live Well Rewards all year long by completing healthy activities. The benefits of the Live Well at Citi Program vary by location; however, here are the components of the Live Well at Citi Program open to all U.S. employees:
At a Glance
Live Well Tools and Resources
Description
How to Access
Health Advocate
A free personal support service to help you manage your health care needs, from working through difficult health claims, to choosing a doctor, to making choices regarding a serious illness.
1 (866) 449-9933 from 8 a.m. to 10 p.m. ET, Monday through Friday; after hours and on Saturday and Sunday, leave a message and a representative will return your call the next business day.
Live Well Health Assessment
An interactive health questionnaire, offered through Virgin Pulse that takes about 15 minutes to complete. It is designed to help you identify ways to improve your health
You can access Virgin Pulse via My Total Compensation and Benefits, online at https://landing.virginpulse.com/LiveWell, or through the Virgin Pulse app, which you can download to your Apple or Android smartphone. If you are a first time user, you must register with Virgin Pulse to get started on the platform.
Live Well Healthy Activities
A variety of programs that address stress, nutrition, physical activity, weight management and back pain. You can speak with an expert Virgin Pulse health coach or use online and/or mobile tools to take fun, bite-sized steps to forming healthy habits. This includes the Live Well Tobacco Cessation Program.
You can access Virgin Pulse via My Total Compensation and Benefits, online at https://landing.virginpulse.com/LiveWell, or through the Virgin Pulse app, which you can download to your Apple or Android smartphone. If you are a first time user, you must register with Virgin Pulse to get started on the platform.
Live Well Chronic Condition Management Programs
Programs for members enrolled in an Aetna or Anthem BlueCross BlueShield medical plan and who have a chronic health condition, such as heart disease or diabetes.
If you or a covered dependent meets program condition criteria, a nurse from your medical plan may invite you to participate.
Citi Medical Clinics and Fitness Centers