Citi Benefits Handbook
Short-Term Disability (STD)
Explore the different programs Citi has to offer. Visit Citi For You (intranet only) or contact Health Advocate at 1 (866) 449-9933. If you are enrolled in a Citi medical plan, additional benefits may be available. Contact your carrier for more information.
The STD benefit is a core benefit available to all benefits eligible employees. No enrollment is necessary. However, you must report all disabilities to MetLife, Citi's disability Claims Administrator, before you can receive a benefit. To report your disability, call ConnectOne at 1 (800) 881-3938. See the For More Information section for detailed instructions, including TDD and international assistance. You also can call MetLife directly at 1 (888) 830-7380.
For a description of your responsibilities and those of MetLife when you report a disability, see the Short-Term Disability (STD) summary on citibenefits.com.
If you became disabled on or after June 1, 2024:
STD pays 100% of base salary (not benefits eligible pay) during an approved disability of up to 13 weeks. For newly hired and rehired employees (regardless of prior service), there is a 30-day waiting period before disability benefits are payable.
For more information about Paid Pregnancy Leave (PPL), Paid Parental Bonding Leave (PBL), or other leaves available under the Family and Medical Leave (FML), refer to the Citi Employee Handbook and/or Citi's FML Policy for more details on Citi For You (intranet only).
If you became disabled prior to June 1, 2024:
STD pays 100% or 60% of base salary (not benefits eligible pay) during an approved disability of up to 13 weeks based on your years of service, unless otherwise indicated. For newly hired and rehired employees (regardless of prior service), there is a 90-day waiting period before disability benefits are payable (as shown in the following schedules of benefits, unless otherwise indicated):