Citi Benefits Handbook
Short-Term Disability (STD)
The STD benefit is a core benefit available to all benefits eligible employees. No enrollment is necessary. However, you must report all disabilities to MetLife, Citi's disability Claims Administrator, before you can receive a benefit. To report your disability, call ConnectOne at 1 (800) 881-3938. See the For More Information section for detailed instructions, including TDD and international assistance. You also can call MetLife directly at 1 (888) 830-7380.
For a description of your responsibilities and those of MetLife when you report a disability, see the Short-Term Disability (STD) summary on citibenefits.com.
If you became disabled on or after June 1, 2024:
STD pays 100% of base salary (not benefits eligible pay) during an approved disability of up to 13 weeks. For newly hired and rehired employees (regardless of prior service), there is a 30-day waiting period before disability benefits are payable.
For more information about Paid Pregnancy Leave (PPL), Paid Parental Bonding Leave (PBL), or other leaves available under the Family and Medical Leave (FML), refer to the Citi Employee Handbook and/or Citi's FML Policy for more details on Citi For You (intranet only).
If you became disabled prior to June 1, 2024:
STD pays 100% or 60% of base salary (not benefits eligible pay) during an approved disability of up to 13 weeks based on your years of service, unless otherwise indicated. For newly hired and rehired employees (regardless of prior service), there is a 90-day waiting period before disability benefits are payable (as shown in the following schedules of benefits, unless otherwise indicated):
STD Schedule of Benefits for Benefits Eligible Employees
Years of Service
Weeks at 100% of Base Salary
Weeks at 60% of Base Salary
Total Weeks of Base Salary
Less than 90 days
0
0
0
More than 90 days but less than 1 year
1
12
13
1 year but less than 2 years
4
9
13
2 years but less than 3 years
6
7
13
3 years but less than 4 years
8
5
13
4 years but less than 5 years
10
3
13
5 years or more
13
0
13