Citi Benefits Handbook
Important Privacy Information About the My Total Compensation and Benefits Website
  • You will need a user ID and password to log on to the website.
  • Keep in mind that your password can be used to access your personal account information and request transactions such as withdrawals and distributions. It is also your legal signature for all Plan transactions, so you are responsible for maintaining the confidentiality of that information. You should verify that your email address and permanent address on file are up to date, especially if you recently moved, were divorced or separated from your spouse. This is important to protect your privacy because Plan communications, including but not limited to, account statements, legally-required communications, confirmation statements and temporary password requests, may be emailed to you or mailed to the permanent mailing address on file with the Plan.
  • You may manage how communications from the Plan are sent to you by logging into the Your Benefits Resources (YBR) website through My Total Compensation and Benefits at www.totalcomp.com. Once on YBR, select "My Profile" on the right of the top blue banner. Go to "Manage Communications." There you can elect to receive certain communications by text message, email or regular mail.
  • When accessing the website from outside of Citi's intranet, be sure to follow the flowing tips for safe computer use:
    • Use a personal firewall — many internet service providers offer this feature. A personal firewall protects your home computer against unauthorized access.
    • Beware of malware infection with drive-by download — Drive-by downloads (the unintentional download of a virus or malicious software (malware)) may happen when visiting a malicious or vulnerable website, viewing an e-mail message or by clicking on a deceptive pop-up window. Malware is malicious software installed on your computer which has a harmful intent that can, for example, capture your login passwords and other personal data. Examples of malware include software such as spyware, adware, viruses, etc. The best way to protect yourself from malware is to exercise caution before installing programs on your computer or opening email attachments. Here are some precautions that are important to take:
      • Only install applications and software from well-known companies you trust.
      • Make sure your computer is cleansed from viruses/spyware and has up-to-date anti-virus and anti-spyware software installed.
      • Keep your operating system and browser up-to-date with the latest security updates and patches.
      • Install anti-virus, anti-spyware and malware detection software — The best defense against computer attacks is preventive software. You will need to update the software regularly to guard against new risks, so download updates from your provider as soon as they're available. Or, set the software to update automatically.
      • Use a pop-up blocker — Set your browser preferences to block pop–ups. Pop-ups can contain inappropriate content or have malicious intentions.
      • When conducting financial transactions, make sure to use a trusted computer. In addition, here are some guidelines for transacting safely away from home:
        • Only use wireless networks you trust — Networks in Internet cafés, hotels, and libraries are usually not secure and are easy to tamper with. Even if they provide you with a password, that does not guarantee a secure connection. You should avoid using any public computers for financial transactions.
  • Avoid using a public or shared computer for personal transactions - Anyone who uses the computer after you and visits the same websites can sign on to your accounts. After you sign off, select the option to "Remove a user", if that option is available. Also, make sure to clear the Internet history and any cookies stored.