Citi Benefits Handbook
Meeting Your Deductible
When you buy a prescription drug, you must meet the applicable deductible (individual or family) before the Program will pay benefits. Keep in mind, however, that you will only be required to pay the negotiated price at network pharmacies regardless of whether you have met your deductible.
For answers to your questions about the applicable deductibles, call CVS Caremark Customer Care at 1 (844) 214-6601.