Citi Benefits Handbook
Basic Life Accelerated Benefits Option
The Accelerated Benefits Option (ABO) of your life insurance coverage is available if you become terminally ill due to injury or sickness and are expected to die within six months.
Under the ABO, you may receive up to 50% of your Basic Life amount, not to exceed $100,000, less any applicable expense charges. The minimum amount that will be paid is the lesser of 25% of your Basic Life amount or $5,000. The accelerated benefit will be paid in a lump sum unless you or your legal representative selects another payment method.
To receive an accelerated benefit, MetLife will require the following proof of your terminal illness:
  • A completed Accelerated Benefit Claim form, available from the Citi Benefits Center by calling ConnectOne at 1 (800) 881-3938. See the For More Information section for detailed instructions, including TDD and international assistance.
  • A signed physician's certification that states you are terminally ill; and
  • An exam by a physician of MetLife's choice, if requested, at no expense to you.
Accelerated benefits will be paid only once in your lifetime. Upon your death, the Basic Life benefit paid to your beneficiary will be decreased by the amount of the accelerated benefit paid plus any interest and expense charge.