Citi Benefits Handbook
DCSA and TRIP Denials
The Dependent Day Care Spending Account (DCSA) and Transportation Reimbursement Program (TRIP) are not subject to the Employee Retirement Income Security Act of 1974 (ERISA), as amended, and as such, benefit determinations are not subject to the claims and appeal procedures set forth under ERISA.
If you would like to dispute a denied benefit under the DCSA or TRIP, write a letter (including any supporting documentation) and mail it to Citi Global Benefits at the address below. Citi will review the appeal and alert CYC of the outcome.
Citi Global Benefits
1 Court Square, 21st Floor
Long Island City, NY 11120