Citi Benefits Handbook
The Live Well at Citi Program
The Live Well at Citi Program is designed to help you and your family to improve your health. The program provides tools and resources to help you manage your health care and help you achieve your health goals.
As an incentive to participate in the program, you can also earn valuable Live Well Rewards, either in the form of reductions to your medical premiums or gift cards or both — depending on whether or not you are enrolled in a Citi medical plan (details below).
Family members are eligible too, if they're enrolled in a Citi plan. Earn Live Well Rewards all year long by completing healthy activities. The benefits of the Live Well at Citi vary by location; however, here are the components of the Live Well at Citi Program open to all US employees:
At a Glance
Live Well tools and resources
Description
How to access
Health Advocate
A free, personal support service to help you manage your health care needs, from working through difficult health claims to choosing a doctor to making choices regarding a serious illness.
1 (866) 449-9933 from 8 a.m. to 9 p.m. ET on weekdays; after hours and on weekends, leave a message and a representative will return your call the next business day.
Live Well Health Assessment
An interactive health questionnaire, offered through RedBrick Health, which takes about 15 minutes to complete and is your gateway to accessing additional health improvement programs and earning Rewards through the Live Well at Citi Program.
Employees: TotalComp@Citi at www.totalcomponline.com
Spouses/partners who are enrolled in a Citi health plan: Through the RedBrick Portal at www.MyRedBrick.com/Citi.(If it's your first time logging in, you'll be prompted to create a new username and password.)
Live Well Healthy Activities
A variety of programs that address stress, nutrition, physical activity, weight management, and back pain. You can speak with an expert RedBrick health coach or use online and/or mobile tools to take fun, bite-sized steps to forming healthy habits. This includes the Live Well Tobacco Cessation Program.
Employees: TotalComp@Citi at www.totalcomponline.com
Spouses/partners: Through the RedBrick Portal at www.MyRedBrick.com/Citi.(If it's your first time logging in, you'll be prompted to create a new username and password.)
Live Well Chronic Condition Management Programs
Programs for employees and covered dependents enrolled in an Aetna, Anthem BlueCross BlueShield, or Oxford medical plan and who have a chronic health condition, such as heart disease or diabetes.
If you or a covered dependent meet program condition criteria, a nurse from your medical plan may invite you to participate.
Citi Medical Clinics and Fitness Centers