Citi Benefits Handbook
After You Enroll or Default
Confirmation of Enrollment
A confirmation of enrollment listing your benefits will be mailed to your preferred address of record.
  • If you enroll by telephone: Review this confirmation statement carefully for accuracy, and retain it as proof of your enrollment. If you find an error, immediately call the Citi Benefits Center through ConnectOne at 1 (800) 881-3938. See the For More Information section for detailed instructions, including TDD and international assistance.
  • If you enroll online: If you find an error, immediately call the Citi Benefits Center through ConnectOne at 1 (800) 881-3938. See the For More Information section for detailed instructions, including TDD and international assistance.
Confirmation of Default
If you do not enroll, you will have the "default" coverage shown on the Your Benefits Resources™ website, available through TotalComp@Citi at www.totalcomponline.com. If you are a new hire, default coverage will also be shown on your Personal Enrollment Worksheet, which would reflect the core benefits that are provided at no cost to you.
A confirmation statement will be mailed to your preferred address of record after your enrollment period ends. The confirmation statement will list your default coverage.